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Coronavirus (COVID-19) Update

Mayor's Letter to Residents


Throughout the global Coronavirus COVID-19 crisis, the Town of Surfside remains committed to staying on top of the most up-to-date information in order to make informed decisions to help safeguard our community. The Town will continue to provide regular updates as new information emerges. 

Town Commission Declares State of Emergency 

The Town Commission declared a State of Emergency in Surfside on March 12, 2020 to help Town leaders and emergency managers expedite their response to the Coronavirus COVID-19. This declaration is simply a way for the Town to access support from the federal government that is only available under the State of Emergency and to pursue additional emergency orders if needed

Town of Surfside Emergency Orders Pertaining to COVID-19 

Town of Surfside Emergency Measures No. 1

Town of Surfside Emergency Measures No. 2

Town of Surfside Emergency Measures No. 3

Town of Surfside Emergency Measures No. 4

Town of Surfside Emergency Measures No. 5 - Construction Sites 
Town of Surfside Emergency Measures No. 6 - Facial Coverings

Town of Surfside Emergency Measures No. 7

Town of Surfside Emergency Measures No. 8

View Coronavirus Case Dashboard in Real-Time

You can view the number of cases in real-time via the Florida Department of Health’s COVID-19 dashboard. To view the dashboard, visit here.  

Town Hall Accessible to Residents

Surfside's Town Hall building is publicly accessible to visitors and staff, as long as CDC health and safety guidelines are followed. For the public’s continued health and safety, the Town strongly encourages residents to call for matters that can be handled over the phone. 

To contact Town Hall, call 305-861-4863 and dial “0” during business hours, 9 a.m. - 5 p.m. daily. For concerns outside those hours, please contact the police non-emergency number at 305-861-4862. If you are a senior or at additional risk because of an underlying health condition, please contact the police non-emergency number for support. 

Tennis Center Open; Parks and Recreation Facilities Closed and Programs Canceled or Postponed

The Tennis Center is open with guidelines to keep tennis players safe. However, all other parks and recreation facilities in Surfside remain closed until further notice including the Community Center, 96th Street Park, Tot Lot, and Dog Park. 

The following programs and/or services have been impacted as a result:

  • All Town meetings, committees, recreation activities, summer camp, community events, and after school programs have been either canceled or postponed until further notice
  • Operations for the Surf-Bay-Bal community shuttle bus are currently suspended until further notice

The Town’s Public Works Department will continue to pick-up trash, recycling and bulk items as scheduled.

For any additional schedule changes and updates, please check the Town website.

Miami-Dade County Reopens Certain Retail and Commercial Establishments

Per Miami-Dade County’s Emergency Order 23-20, certain retail and commercial establishments including restaurants, office spaces, retail and personal grooming businesses are allowed to reopen with specific conditions as outlined in “The New Normal” guidelines.  Each business in Surfside must sign a pledge to adhere to the county order and The New Normal guidelines. When frequenting businesses, residents must wear cloth facial coverings, maintain social distance (at least six feet away from others), and avoid gathering in groups of 10 or more people. 

Miami-Dade County Closures

Per Emergency Orders issued by Miami-Dade County, the following are temporarily closed:

* All public beaches including in Surfside, parks and recreational facilities. However, the hardback and beach jogging path remain open - residents are required to wear facial coverings and the jogging path is one-way. 

* All hotels, motels, short-term vacation rentals and other commercial lodging cannot accept new reservations, except for “essential lodgers.”

*All pools, gyms and recreation activities at condominiums and apartments.

*All spas, licensed massage establishments, tattoo shops, bars, clubs, gyms, dance studios, bowling alleys, movie theaters and large event venues.

*And, professional sports facilities may not have fans present.   

Construction Allowed in Limited Capacity in Surfside

The Town of Surfside is allowing construction in a limited capacity, subject to compliance with restrictions as outlined in the Code of Care and Conduct Pledge Agreement. Every owner and contractor for a construction site is required to sign the pledge agreement prior to commencement of any work and will be expected to proceed with care to protect both Surfside residents and construction workers while mitigating the spread of coronavirus. 

Surfside Waives Late Utility Fees, Grants Permit Extensions 

In order for residents and local businesses to focus on their health and safety, the Town of Surfside will be doing the following as a courtesy:

  • For utility payments due within the next 30 days, the Town will not impose any new late fees or penalties. As a reminder, utility bills can be paid online by clicking HERE.
  • For permits expiring soon, the Building Department will notify residents in order to grant a 30-day extension. 

CDC Travel Advisory 

Non-essential travel is strongly discouraged to further combat the spread of the virus. For the latest travel advisories, visit CDC travel advisory 

You Have Questions, Town Has Answers

To further assist residents in navigating the coronavirus crisis, the Town of Surfside compiled a list of frequently asked questions. 

Visit the FAQs. 

If you still have questions that were missed in the FAQs, feel free to email us at The Town is here to help!

Flyers for Landscapers Available in English, Spanish and Creole

In light of new CDC recommendations, the Town of Surfside issued a new Emergency Measure that among several directives, requires employees and personnel of essential businesses (e.g. landscapers, pool care, appliance repair personnel, exterminators) to wear cloth facial coverings when working in the area. The Town also urges residents to reduce the frequency of landscape services to once per month. 

Flyers in EnglishSpanish and Creole are available for residents to share with landscapers and outside vendors. 

Surfside Orders Mandatory Isolation of Individuals Traveling to Area

To combat the further spread of coronavirus, the Town of Surfside has issued a new Emergency Order. The order mandates that individuals traveling to Surfside from outside of the United States or from any of the 19 U.S. states (listed in the Order), must self-isolate or quarantine for the entire duration of their visit to Surfside, or for 14 days beginning on the day of their arrival, whichever is shorter.

Effective starting at 5 p.m. on Friday, April 3, the Emergency Order applies to people traveling from areas with substantial documented coronavirus cases in their communities, as determined by the Centers for Disease Control and Prevention (CDC) data. The order may be amended to include additional states where community spread is documented by the CDC.

Review Town of Surfside Emergency Measures No. 4

“While Surfside always welcomes visitors, especially during the Passover and Easter holidays, I’m asking you to please tell your friends and families to stay home – it could save their life, yours, or that of a loved one.  We are taking these harsh measures to help combat the spread of coronavirus in our community, including the issuance of a Safer at Home emergency order and placing enforceable restrictions on travelers from 19 states which have substantial coronavirus cases.  Nonessential travel is strongly discouraged during the coronavirus outbreak.  Please heed these warnings andhelp us protect you and your loved ones.  Stay safe, stay calm & stay home.”   Mayor Charles W. Burkett

Frequently Asked Questions

What is the purpose of the new Emergency Order?
Surfside is a known preferred location for visitors, long-term guests and second residences for persons outside the State of Florida, and from both within and outside of the United States. Since the coronavirus outbreak, Florida is experiencing an increase in individuals fleeing to Florida from states where “shelter-in-place” orders are being implemented, especially from the New York Tri-State area, from other states with substantial community spread (more than 1000 reported cases per the CDC on March 30, 2020), and from outside the United States.

Surfside is also experiencing an increase in such arrivals and therefore must take proactive measures for The health and safety of its residents, employees and local businesses.

Which areas are included in the Emergency Order?

The Emergency Order includes areas with substantial documented coronavirus cases in their communities, as determined by the Centers for Disease Control and Prevention (CDC) data. These areas include:


  1. All countries/states outside of the United States
  2. California
  3. Colorado
  4. Connecticut
  5. Georgia
  6. Illinois
  7. Indiana
  8. Louisiana
  9. Maryland
  10. Massachusetts
  11. Michigan
  12. New Jersey
  13. New York
  14. North Carolina
  15. Ohio
  16. Pennsylvania
  17. Tennessee
  18. Texas
  19. Virginia
  20. Washington State

What if I’m a medical professional traveling to the area to assist with the COVID-19 crisis?

The Emergency Order does not apply to persons employed by the airlines and those performing military, emergency or health response.

How will the new Emergency Order be enforced?

All individuals traveling from affected areas as outlined in the Emergency Order must immediately inform their Condominium Association Manager or Property Manager (or the Surfside Police Department if they are not arriving to a multi-family dwelling) upon their arrival.

Condominium Association Managers and Property Managers must provide the collected information to the Surfside Police Department upon receipt of the information.

Failure to follow this Order is a second-degree misdemeanor pursuant to Section 252.50, Florida Statutes, and is punishable by imprisonment not to exceed 60 days, a fine not to exceed $500, or both.

What You Should Know About COVID-19

COVID-19 can spread from person to person through small droplets from the nose or mouth, including when an individual coughs or sneezes. These droplets may land on objects and surfaces. Other people may contract COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth.

Symptoms of COVID-19 are fever, cough and shortness of breath. Symptoms may appear in as few as two days or as many as 14 days following exposure. Most people recover from COVID-19 without needing special treatment. The elderly and those with underlying medical problems like high blood pressure, heart problems and diabetes, are more likely to develop serious illness.

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to the virus. The CDC and FDOH recommends everyday preventive actions to help stop the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick;
  • Stay home as much as possible during the outbreak and avoid contact with persons in poor health;
  • Avoid touching your eyes, nose and mouth with unwashed hands;
  • Cover your cough or sneeze with a tissue, then disposing of the tissue;
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, after blowing your nose, coughing or sneezing;
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty; and
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.  

What is Social Distancing?

Image shows two people keeping at least 6 feet of distance between them. With text stating: Keep at least six feet between you and other people. Avoid shaking hands as a social greeting.

Social distancing are practices implemented by public health officials to keep contagious diseases from spreading. The measures are aimed at trying to cut down the amount of virus spreading around, and ultimately protect those most vulnerable, including the elderly and people with weakened immune systems.

Please follow the recommended social distancing guidelines from the Florida Department of Health.

Shop Safely or Better Yet - Use a Delivery Service

The Stay-Home order has been lifted. However, if you must pick up essentials at the store, then be sure to use these strategies to reduce your exposure to coronavirus: 

  • Designate one person from your household to do the shopping. 
  • Wear a facial covering which is mandatory.
  • Go shopping at a time that’s less busy. 
  • Take alcohol-based hand sanitizer with you to clean your hands. 
  • Wipe the cart handles with a disinfectant wipe before shopping. 
  • Minimize the amount of products and items that you touch while in the store. 
  • Use a credit or debit card. Try not to hand over bills or receive change. Use your own pen to sign receipts or use a virtual payment system like Apple Pay. 

PRO TIP: To minimize your exposure to other people, try using a delivery service, such as InstacartAmazon Prime and Shipt. Avoid a direct hand off by having the bags left by your door and also tip the driver electronically. Here is a tutorial on how to use Instacart.

BUYING IN BULK: The "Florida Farm to You" website connects Florida farmers and seafood suppliers with potential buyers. It is run by Florida's Department of Agriculture and Consumer Services. To register as a grower or to see what's available for purchase, visit this page

Get Tested for COVID-19 at These Locations

Want to learn where you can be tested for Coronavirus (COVID-19)? Read below. Each testing site has specific instructions.

33154 Drive-Thru Coronavirus Antibody Testing
Bal Harbour is leading a partnership with Surfside, Bay Harbor Islands and Indian Creek to offer drive-thru testing for coronavirus antibodies. The drive-thru testing site is located outdoors next to the Bal Harbour Shops Parking Garage - 96th Street Entrance. Hours of operation are between 9:00 a.m. and 5:00 p.m., Monday – Friday. Appointments are required. To make an appointment, visit or call 786-619-3379 (local) or 877-885-8125 (toll-free) to fill out a screening questionnaire.

Note: Antibody tests carry a risk of both false positive and false negative results, and the CDC and the World Health Organization caution that having antibodies does not necessarily mean you're immune to COVID-19. So regardless of your test result, please continue to take precautions against the coronavirus, including wearing a facial covering when you're outside, washing your hands regularly, maintaining safe social distancing, and disinfecting frequently used surfaces in your home.

Free In-Home Testing for Seniors
Miami-Dade County offers in-home coronavirus testing for seniors and adults with disabilities (18 and older). The tests are free to those exhibiting COVID-19 symptoms and are administered by Miami-Dade Fire Rescue units in partnership with Jackson Health System. To make an appointment, call 305-499-8767. 

Medrite Urgent Care
4621 Collins Avenue, Miami Beach
(Municipal Parking Lot adjacent to the Eden Roc Hotel)

Drive-thru testing is available from 10:00 a.m. until 6:00 p.m. to any member of the public who is exhibiting symptoms of COVID-19.  Testing takes places Sunday – Friday. The individual must be pre-approved by a doctor and can call 305-735-3909 for an appointment or for more information about testing.

Miami Beach Convention Center

1701 Convention Center Drive, across from Miami Beach City Hall

The City of Miami Beach, in partnership with the Florida Department of Health and Florida National Guard, is set to open a new COVID-19 testing facility at the Miami Beach Convention Center tomorrow, May 8. The facility will offer both drive-thru and walk-up testing daily from 9 a.m. to 5 p.m., with no appointments necessary. Testing is FREE and available to anyone 18 years or older and children accompanied by a guardian, regardless of COVID-19 symptoms.

Walk-up testing service will be within municipal parking lot P-29, located at 1701 Convention Center Drive, across from Miami Beach City Hall. To access the site, enter at 17th Street and Convention Center Drive wearing a face covering and have photo ID ready. 

Drive-thru mobile testing will be at 17th Street and Convention Center Drive. Please remain in your vehicle with the windows up and place a photo ID on the dashboard. Everyone in the vehicle should wear a facial covering, display a photo ID and be seated next to a working window. There is a maximum of five tests per vehicle. 

Aventura Mall Testing
19501 Biscayne Boulevard, Aventura, FL 33180

COVID-19 testing is available at Aventura Mall from 9:00 a.m. to 5:00 p.m. BY APPOINTMENT ONLY.   You must call ahead to 402-885-8125 or visit

Marlins Park
501 Marlins Way, Miami, FL 33125
(West Parking lot)

Miami-Dade County’s COVID-19 drive-thru testing center is open at Marlins Park for residents 18 or older who have COVID-19 symptoms, from 9:00 a.m. to 5:00 p.m. by appointment only. It is also open to medical workers and first-responders of all ages. Daily testing is available at this site for 400 people.

To make a testing appointment, please call 305-499-8767, where individuals will be pre-screened for symptoms. Staff on-site can only test those with appointments. All others will be turned away.

Hard Rock Stadium
347 Don Shula Drive Miami Gardens, Florida 33056
(Free of charge on the East Parking lot)

Testing is available from 9:00 a.m. – 5:00 p.m. on a daily basis; however, those seeking a test must meet certain criteria:

  • People of all ages may be tested and do not need to be exhibiting symptoms.
  • The test site is drive-thru only.

Amelia Earhart Park
401 E. 65th St, Hialeah, FL 33013
(Enter at Palm Avenue and E. 65th Street Entrance)

Miami-Dade provides COVID-19 drive-thru testing for those who are 18 or older and are experiencing symptoms. Appointments are required and patients need to be in their cars, with a maximum of two people per car. It is open Monday-Saturday from  9 a.m. to 5 p.m. The number to call for appointments at this site is 305-268-4319 - that's 305-COVID19. 

For updates on COVID-19 testing sites, visit here and click on the “Testing” tab. 

How to Make Your Own Face Mask Using Items from Around Your House

The Centers for Disease Control and Prevention (CDC) recommends the use of cloth face masks or coverings in public settings to help slow the spread of coronavirus. The CDC released a video by the U.S. Surgeon General with easy instructions on how to make a face covering using items around the house, such as a scarf, a bandana, a hand towel, a T-Shirt, and rubber bands. 

View the video and CDC recommendations on face masks. 

Take These Steps If You Have COVID-19

Common symptoms of COVID-19 include fever, coughing and difficulty breathing. If you or your loved one tests positive for coronavirus, the Florida Department of Health advises the following:

What To Do If You Have COVID-19

Click the graphic to enlarge

Do You Have COVID-19 Questions? Call These Hotlines

  • For any other questions related to COVID-19 in Florida, please contact the Florida Department of Health’s dedicated COVID-19 hotline by calling 1.866.779.6121 or by emailing
  • For updates from Miami-Dade County Public Schools, please visit | M-DCPS also has a hotline, which is 305.995.3000.
  • The Town of Surfside is available to assist the community in all times of need. For questions pertaining to COVID-19 in the community, call Town Hall at 305.861.4863 and dial “0” during business hours, 9 am - 5 pm Monday through Friday. For concerns outside those hours, please contact the police non-emergency number at 305.861.4862.

Schools are Closed, Now what?

Miami-Dade County Public Schools (M-DCPS) will be closed through the end of this school year. Teacher planning days and legal holidays outlined in the 2019-2020 schools calendar will continue to be observed. M-DCPS has a hotline to answer questions from students, parents and other community members about school district-related coronavirus efforts. The number is 305.995.3000. For additional resources and support, visit

M-DCPS offers grab-and-go meals to those in need between 4:00 p.m. and 7:00 p.m., Monday – Friday.

More Information and Meal Distribution Sites

Tips for At-Risk Seniors

According to the Centers for Disease Control and Prevention (CDC), older adults and people with weakened immune systems or serious medical conditions, such as heart disease, diabetes and lung disease, are at higher risk of becoming very sick from this illness.

The CDC recommends the following:

  • Stock up on supplies including groceries and medicine as needed
  • Take everyday precautions to keep space between yourself and others (at least six-feet away from others)
  • Stay away from others who are sick, limit close contact and wash your hands often
  • Wear facial coverings in spaces where social distancing is an issue
  • Avoid gatherings of more than 10 people
  • Avoid non-essential air travel
  • Stay home as much as possible during the COVID-19 outbreak

COVID-19 Age Friendly Resources

Miami-Dade County, the United Way, AARP Florida and a number of non-profits have put together a coronavirus resource guide for older adults. Topics covered include getting meals and food support, assistance with paying for electricity, support for Medicare, Medicaid and insurance questions, and resources for caregivers.

Meals for Seniors

If you are a senior citizen 65 years or older and are having problems getting meals, please call Miami-Dade County’s 311 Call Center between the hours of 7 a.m. and 7 p.m. and you will be immediately patched in with their Emergency Operations Center to get you the meals or other services that you may need.

Miami-Dade County Food Distribution & Senior Services

Drive-thru food distribution events are scheduled throughout Miami-Dade County.
Read more information.

At-Home Coronavirus Testing for Seniors and Adults with Disabilities

Miami-Dade County is offering at-home coronavirus testing for seniors and adults with disabilities (18 and older). The tests are free to those exhibiting COVID-19 symptoms and are being administered by Miami-Dade Fire Rescue units in partnership with Jackson Health System. To make an appointment, call 305-499-8767. 

Emergency & Evacuation Assistance Program (EEAP)

Should you need specialized transportation assistance, safe shelter, medical monitoring or wellness checks, the Miami-Dade County offers an Emergency & Evacuation Assistance Program (EEAP). The program is for senior residents who may need additional assistance during emergency situations. Click here to register.

Sign Up for Email Notifications and CodeRed Alerts

Stay informed and receive updates! Please sign up for email notifications on the Town website at and CodeRed alerts via the instructions found here.

Cybersecurity Guide for Seniors

As the COVID-19 pandemic continues to impose isolation and social distancing, the community is faced with a whole new set of cybersecurity challenges. While striving to stay connected to friends and families online, many hackers are using this tough time to their advantage. Read the Cybersecurity Guide for Seniors. 

Surfside Police Department

You can always count on our Surfside Police Department to help you. To contact the Police Department, call 305.861.4862. 

Casa Church Ministry Offering Assistance to Elderly

A group of volunteers with the Casa Church ministry in Surfside are offering the following free services to our elderly community and disabled residents:

  • Run shopping errands for groceries (money for groceries provided by resident)
  • Pick up medicine and drop off at the resident’s home (money for prescriptions provided by resident)
  • Become a drop off/collection center for anyone who wants to donate non-perishable food for families in need
  • Drop off a bag of non-perishable food for a family in need in Surfside

To obtain any of the services above, residents of Surfside can call/text (305) 864-9283 (Ext 3) or email Help@Casachurch.Miami

Jewish Community Services of South Florida (JCS)

JCS continues to serve the community during Coronavirus outbreaks. JCS remains open, providing food, counseling, crisis response and information, and referral services. For assistance, please call 2-1-1 or 305.576.6550.


Don't Fall Victim to a COVID-19 Scam

In times of crises like the current coronavirus health pandemic, scammers use these fears to try and take advantage of people. Avoid being scammed with these tips from the Surfside Police Department: COVID-19 Scams flyer

Relief for Small Businesses

Many businesses, small ones in particular, have been hit especially hard by the novel coronavirus (COVID-19). The information on this page, updated frequently, includes a growing number of resources and relief programs to turn to for assistance.

Miami-Dade County Back-to-Business Box & Reopening Resources         
Miami-Dade County is committed to helping businesses get back to work. If you’re re-opening your small business and need assistance, Miami-Dade County is offering the Back-to-Business box. These boxes come with Personal Protective Equipment (PPE) to assist with safety requirements. Please take note of the requirements for small business owners and follow the application process for the issuance of PPE. Supplies are limited and will be provided as available on a first-come, first-served basis. In addition to the Back-to-Business Box and “The New Normal” guidebook, Miami-Dade County has posted a series of valuable resources on their website that might support your business reopening plans. They include a Business Establishment Designation guide, CDC Guide to Cleaning and Disinfecting, Products for Use against COVID-19 and much more. Read the full details   

Town of Surfside Code of Care and Conduct COVID-19 Business Reopening Pledge Agreement

Miami-Dade County Mayor Carlos A. Gimenez has signed Emergency Order 23-20, allowing for the reopening of business establishments previously deemed as non-essential during the County's COVID-19 response. If you are the owner of a restaurant, office space, retail or personal grooming business that has already reopened or intends to reopen during this phase, you must sign this pledge agreement, adhere to its requirements and return it to the Town. View the Pledge Agreement.  

Attention Businesses – Make Sure you Flush!

As Miami-Dade County reopens in stages, The Miami-Dade Water and Sewer Department (WASD) is reminding businesses to flush their internal plumbing systems prior to allowing access to the public. The County has created an infographic, available for download in EnglishSpanish and Creole to illustrate the flushing process.  

  • Disconnect any point-of-entry device filters and clean faucet aerators.

  • Locate the cold-water faucet closest to where the water enters the building. Then, turn on this faucet and all cold-water faucets in kitchens and bathrooms. Let the cold-water flow for 20 minutes.

  • Flush all appliances that use water. Run an empty load in the dishwasher and let water flow through drinking water fountains and kitchen sink sprayers. Empty the ice from ice maker bin; run and discard two additional batches of ice.

  • Flush all toilets, spas and water features like fountains. Follow manufacturer’s instructions on filter replacement.

  • Increase the temperature on the hot water heater to at least 140 degrees for 30 minutes. Turn on the hot water tap closest to the water heater and in kitchens and bathrooms. Let it flow enough to drain the hot water heater.

Please refer to the CDC guidelines for specific directions for your facility type and infrastructure’s requirements. Read more information on the importance of flushing.   

Miami-Dade Launches Small Business Forgivable Loan Program

Miami-Dade County has launched a $5 million loan program to support small businesses who have not been able to receive other previous assistance. The loans will be up to $25,000, with 0% interest and no origination fees. The "forgivable" feature of the loans rests on the ability of the small business borrower to retain jobs that are held by those of low or moderate income, meaning those who earn less than 80% of the annual Area Median Income ($51,200). To be eligible, the small business must meet certain criteria such as: having no more than 25 employees, providing some evidence of being impacted by COVID-19, and not previously having received assistance from other special COVID-19 programs, such as the federal Paycheck Protection Program. Read more.

Strongly Recommended: Restaurant Customer Logs for Contact Tracing

While not mandatory in the Town of Surfside or Miami-Dade County, a number of cities and states are either recommending or requiring that restaurants keep customer information logs with contact details. In the event of an outbreak, public health officials can use these logs to contact people who may have been exposed to the coronavirus to explain the risk and provide resources. As establishments begin to reopen in the wake of COVID-19, contact tracing will be an important mitigation tool implemented to control any outbreaks and prevent them from having wide-spread impact that would lead to new restrictions. View a sample visitor log from the Sate of Washington.

Unemployment Benefits Claimants will be Required to Use CONNECT Service

The Florida Department of Economic Opportunity (DEO) has stated that beginning May 10, 2020, claimants will be required to return to the CONNECT system every two weeks to request their benefits or “claim their weeks.” In so doing, claimants will confirm that they are still unemployed and acknowledge that you are able and available for work. You must claim your weeks in order to receive benefits. Click here for more information.

Unemployment Benefit Payment Tracker Dashboard

The Florida Department of Economic Opportunity has launched a new dashboard that provides information on the total number of reemployment assistance claims that have been submitted, verified, processed and paid. To access the Reemployment Assistance Dashboard, click here.

Still Waiting for Your IRS Stimulus Check?

If so, you’re not alone. Many are still waiting for their coronavirus stimulus checks to arrive. The Internal Revenue Service (IRS) announced it has updated its online tools for people still waiting on funds. In addition, the IRS just released a Spanish version of the online tools for those who don’t have to file a tax return to receive their checks. Those who owed taxes in the last two years, and people who filed taxes, but did not elect direct deposit, will most likely have to input their bank account information. Click here for the IRS Get My Payment tool. 

Paycheck Protection Program (PPP)

The *Paycheck Protection Program (PPP) aims to help eligible businesses cover payroll and overhead expenses during the COVID-19 crisis. Read more here and check with your bank for details. The Miami-Dade Beacon Council has launched a website, BizHelp.Miami, to help small businesses and sole proprietors navigate the PPP application process.

*Visit the website and check with your bank for details.

Important News to Use

Helpful F.A.Q.

Stimulus Checks, Unemployment and the Coronavirus Plan:The New York Times published an F.A.Q. to help answer questions about stimulus payments, who is eligible, unemployment benefits, student loans and more. 
Read more.

Beware of Scams
How to avoid coronavirus stimulus scams. Read more. 

Goldman Sachs 10,000 Small Businesses Program Applications Due June 9

In partnership with Miami-Dade College, the Goldman Sachs 10,000 Small Businesses program teaches the practical skills needed to take your business to the next level. Learn from some of the brightest minds in business. Workshops cover how to access financial capital and build a powerful network of professional support. If you’re accepted, program tuition will be at no cost to you! The deadline to apply is June 9, 2020. Workshops for Cohort 20 begin on September 9.

In order to enroll, you must be the primary owner or co-owner of a business that meets the following criteria:

  • In operation for at least two years
  • With revenues of at least $150,000 in the most recent fiscal year
  • A minimum of four employees (including the owner)

Click here to watch a program video. For questions, contact Director of Business Support Services Maurice Gray at To sign up for a program webinar Wednesday, May 20, from 2 – 3 p.m., click hereApply for the program.
NOTE: Surfside Commissioner Charles Kesl is an alumnus of this program, which he highly recommends. He is glad to provide recommendations for Surfside business applicants. Contact Commissioner Kesl.  

U.S. Small Business Administration Resources

The SBA has many additional resources and learning tools designed to help your business during coronavirus. U.S. Small Business Administration (SBA) Guidance & Resources.

Business Damage Survey 

Governor Ron DeSantis announced the activation of the Business Damage Assessment survey to assess the impact of COVID-19 on Florida’s local business operations. The survey, managed by the Florida Department of Economic Opportunity (DEO), will evaluate businesses affected by COVID-19 and the impacts the virus has had on the local economy so actions to implement appropriate relief programs can begin.

The Business Damage Assessment Survey can be taken online here.

U.S. Small Business Administration (SBA) Loans

• The SBA has activated their Economic Injury Disaster Loan program for Florida businesses affected by COVID-19
• Long-term loans up to $2 million offered to eligible small businesses and nonprofits
• SBA loans are only meant for businesses that are unable to access credit from lenders
• Interest rate is 3.75% for small businesses and 2.75 for nonprofits
• Loans are meant to help financial obligations and operating expenses that could have been met had the disaster not occurred, not to recoup lost profits
Click here to register and apply for assistance.

Short Term Compensation Program (FDEO)
The Short Time Compensation Program is a voluntary employer program designed to help employers maintain their staff by reducing the weekly working hours during temporary slowdowns instead of temporarily laying off employees. If an employer establishes a Short Time Compensation Plan, and an employee meets the qualifications to file a re-employment assistance claim in the state of Florida, the employee will receive a partial re-employment check to supplement their reduced paycheck. Find employer information and the application here.

Beacon Council
Miami-Dade Beacon Council is providing resources to support local businesses and employees. Sign up to receive email updates and get information about the federal CARES Act. For more business information about COVID-19, visit the Beacon Council website or email

The Beacon Council has also launched a website, BizHelp.Miami, which has resources to help small businesses and sole proprietors navigate the Paycheck Protection Program (PPP).

Greater Miami Chamber of Commerce
The Greater Miami Chamber of Commerce also has a great business resource guide to check out.

Recursos de Telemundo en Español

Noticias Telemundo ofrece un útil listado de recursos de asistencia en español relacionados al Coronavirus. Recursos para negocios pequeños y medianos.


Call Atlantic Broadband and Lower Your Bill
Atlantic Broadband will be calling to discuss ways to get more while paying less. Be sure to answer your phone when you see Atlantic Broadband calling. In the meantime, if you want to act now, you can call 1-855-467-2238 and they will help you lower your monthly bill. 

Additional Financial Resources

Click through to each link below to learn more about the corresponding subject:

Looking for Employment?

For reemployment assistance and disaster recover, visit the Florida Department of Economic Opportunity here. Note that due a surge in claims, the DEO is experiencing higher than average wait times. 

Help Finding Work During Coronavirus Pandemic
How do you find a job when you can't even leave your apartment? If you are among the millions of Americans who have been laid off due to COVID-19, take note of this important resource. Zippia, a job research platform, has developed a comprehensive guide to help everyday Americans find remote, online and gig work in the wake of coronavirus. Click here to learn more.

Message from Senator Jason Pizzo
For those of you in our senate district, who have not been able to successfully navigate the state website, our office will be printing unemployment forms and addressing envelopes for those who don’t have access to printers. Email, or call our office at 305-795-1205, if you or someone you know requires assistance. City of Miami Beach, Surfside, City of North Miami Beach,, North Bay Village, Bal Harbour, Miami Shores, North Miami, Biscayne Park, Sunny Isles Beach, Miami, Aventura, Bay Harbor Islands, El Portal & Sky Lake & Highland Lakes HOA

Miami-Dade Public Library System to Provide Reemployment Assistance Applications at 20 Library Locations
The Office of Miami-Dade County Commissioner Sally Heyman has put together a comprehensive outline of how Miami-Dade County residents can apply for state unemployment benefits with the help of the Miami-Dade Public Library System. Learn more and view the locations

CareerSource South Florida 
Another good resource for job seekers.  Visit here for more information.

Currently Hiring

  • Dollar General: 50,000 new employees across the country by the end of April.
  • Domino’s: 10,000 workers to meet increased demand amid the coronavirus pandemic.
  • Walmart: 150,000 U.S. hourly workers for its stores and distribution centers through the end of May.
  • Amazon: 100,000 people across the U.S. to keep up with a crush of orders as the coronavirus spreads and keeps more people at home, shopping online. That includes workers at its warehouses, delivery centers and Whole Foods grocery stores, all of whom make at least $15 an hour.
  • Pepsi: 6,000 new, full-time, full-benefit frontline employees across the U.S. in the coming months.
  • Walgreens: 9,500 existing full- and part-time roles in stores across the United States, including pharmacy technicians.
  • Zoom: Available jobs include: customer care, engineering, finance, legal.
  • Shipt: Seeks to add hundreds of shoppers.
  • DoorDash: Food and grocery delivery platforms such as Instacart, DoorDash and Postmates have seen surges in demand, meaning more orders are available for couriers to fill.
  • Microsoft Teams: Video communication, remote collaboration, and remote productivity software companies are seeing a spike in demand resulting in more open positions.
  • Publix: Publix Super Markets Inc. announced it wants to hire thousands of people by the end of the month to work in its 1,243 stores and nine distribution centers in seven Southeastern states.
  • Target: With the growing demand and a surge in both traffic and sales, they are currently hiring for the positions store employee and distribution center.
  • Lowe's: Lowe’s is hiring 30,000 workers.
  • The Mom Project: At The Mom Project, they are committed to helping women remain active in the workforce in every stage of their journey.
  • Outschool (for teachers): Hiring thousands of teachers to meet demand.
  • Kids Online Learning: Now that over 30 million children are out of school, it’s boom time for online schools, which are swiftly expanding capacity. Outschool is hiring thousands of teachers to meet demand.

MIAMI EATS - Order Out, Help Out
The Greater Miami Convention & Visitors Bureau (GMCVB) has launched a new campaign to help promote offers from Greater Miami restaurants. Learn more and apply.

How to Cope with Stress and Anxiety in a Crisis?

If coronavirus is causing your stress level to surge, you’re not alone. The stress of living through a pandemic is taking its toll on many people and experts are warning it could have lasting effects. Across the globe, people are experiencing a storm of feelings – anxiety about finances, grieving the loss of loved ones, worry about their own health, and coping with loneliness and isolation.  

It just so happens it is Mental Health Awareness Month. To help residents, the Town of Surfside has compiled several mental health resources and a list of ways to reduce stress and stay grounded during the crisis. 

You're not alone


Several health organizations, including the Florida Department of Health and the Centers for Disease Control and Prevention have created pages dedicated to mental health during COVID-19. They offer tips to support well-being and relieve anxiety and stress, including taking care of our minds and bodies with meditation, exercise, good diet, adequate sleep, staying connected with loved ones, and making time for enjoyable activities, as well as avoiding alcohol and drugs and taking breaks from the news cycle. 

  • Yale University Professor Dr. Laurie Santos, who created The Happiness Lab podcast and teaches the most popular class in Yale’s history, the Science of Well-being (now free and open to all on, hosted a Q & A session on Facebook to address mental health during coronavirus. 
  • Sign up for The Good StuffCNN’s weekly newsletter filled with feelgood material. Every Saturday, the newsletter highlights stories that make you smile, plus fascinating discoveries, everyday heroes, inspiring moments and great things happening in your own backyard. 
  • Actor John Krasinski created a Youtube channel called “Some Good News” that is dedicated to heartwarming, inspiring and uplifting stories from around the world. The episodes have included celebrity guest appearances from Oprah Winfrey, Lin-Manuel Miranda and the Hamilton cast, Steve Carell, Ryan Reynolds and many others. 
  • Ten Percent Happier, co-founded by journalist and author Dan Harris, offers mindfulness meditation courses online and a weekly podcast, featuring scientists and other experts discussing how to stay sane amid coronavirus. Download the Coronavirus Sanity Guide at for free. They also offer free live guided meditation every weekday at 3 p.m. Eastern Time. Check out the Ten Percent Happier app as well.  
  • Acts of kindness and volunteering can help ease stress and feelings of helplessness. From writing positive messages with chalk on sidewalks to safely delivering food and supplies to the elderly, there are so many ways to help each other. Learn about volunteer opportunities.  
  • Take a meditation class or learn to be mindful during this stressful time. The Town of Surfside offers a Just be Mindfulness class taught by local author and mindfulness teacher Nikki Levine every Tuesday at 7 p.m. via Zoom, along with a variety of fitness classes and COVID-19 Support Groups. Additionally, Baptist Health features a number of virtual health classes each week for the community including Meditation and Tips for Emotional Well-being. 
  • Nova Southeastern University - College of Psychology is hosting webinars focused on mental health tips, anxiety during these times and much more. View the schedule and register. 



These are difficult times for everyone including kids and teenagers. They need support to express their feelings and feel reassured by the adults in their lives. Luckily, there are a number of resources you can turn to for support:

  • The Town of Surfside is offering hour-long COVID-19 Support Groups via Zoom for both teens and adults every Friday at 2 and 3 p.m. respectively. The groups are led by licensed psychotherapist Dr. Deborah Dawson, who will share strategies to reduce anxiety and improve moods. Each support group offers an upbeat and welcome way for participants to share any feelings about quarantine and offer support to peers. The group also provides help to parents coping with the challenges of home schooling their kids.    

  • posted six ways parents can support their children during the coronavirus pandemic, including creating and sticking to a routine, allowing children to express their emotions and setting aside time to disconnect. 
  •, a well-known leading source of entertainment and technology recommendations for families, has a resource page for families during coronavirus, including how to navigate learning at home. Available in English and Spanish. 
  • The coronavirus pandemic can be particularly difficult for the families of essential staff members, like healthcare workers, which is why the Jackson Behavioral Health Hospital team created a printable activity book to help the children of those serving on the frontlines manage their thoughts and fears during this stressful time. The book is a blast for everyone!

Kid fingerpaint


If working from home is proving more stressful than being at the office, you’ll want to read this Business Insider story. It features advice from Google’s in-house productivity expert who shares new ways to stay motivated and cope with the stress.

On the brighter side, working from home means you get to avoid tolls and the daily commute, which in South Florida is a significant cause of stress. In this post, Mental Health America explores some of the health benefits of remote and flexible work. 

work from home


  • The University of Miami (UM) Health System offers telemedicine services for families, including parent-child interaction therapy for children ages 2 to 7. Appointments are available Monday – Thursday, from 9 a.m. – 5 p.m. To make an appointment, call 305-243-0234. UM also has virtual medical appointments for adults through its UM Virtual Clinics program, including psychiatry.
  • Access Mental Health Counseling services through the Baptist Health Care On Demand app. Therapists are taking appointments for families and children age 10 and older. Health insurance does not apply. The cost per session is $99. Download the app to make an appointment. 
  • Chrysalis Health, a contractor for Miami-Dade Public Schools, is taking appointments via telemedicine for children and adults, and accepts Medicaid and private health insurance plans. The website also offers 24/7 client crisis support. 

senior and daughter


  • The Florida Child Abuse Hotline at 1-800-962-2873, Florida Relay 711 or TTY 1-800-955-8771. Or report abuse online.
  • The National Alliance on Mental Illness – Miami-Dade County offers virtual support and phone counseling. Call 305-665-2540 formental healthresources in English and 786-308-9680 for resources in Spanish.
  • The Salvation Army mental health support hotline at 1-844-458-HOPE (4673). Counselors (English and Spanish) are available from 9 a.m. - 9 p.m. You can also visit and request a call from a pastor. 
  • Florida Blue’s bilingual, toll-free hotline at 833-848-1762. This FREE service is available 24/7. 
  • The Jewish Community Services of South Florida (JCS) provides counseling, crisis response and information, and referral services. For assistance, call 2-1-1 or 305-576-6550.

CDC mental health graphic


The U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration's (SAMHSA) National Drug and Alcohol Treatment Referral Service provides free and confidential information in English and Spanish for individuals and family members facing substance abuse and mental health issues. 24 hours a day, 7 days a week. SAMHSA’s Toll-Free Treatment Referral Helpline is 1-800-662-HELP (4357). View the Online Treatment Facility Locator. 

In the Rooms is an online recovery website and community offering various resources and hosting about 130 free virtual meetings, such as Alcohol Anonymous, Narcotics Anonymous and Overeaters Anonymous. For general inquiries, call 1-800-817-9497. 

Keep Busy at Home with Activities for the Entire Family and Seniors

Feeling restless or bored at home? Lucky for residents, the Surfside Parks and Recreation Department has compiled a number of activities for kids, adults and seniors to fill their time. Check out the list below. 

Virtual Online Activities 

Watch Broadway Plays from Home
From Newsies to Sweeney Todd, some of the best Broadway shows are available for viewing at home.

A Theatre Lovers' Home Workout Edition
Dance along with the Radio City Rockettes, learn combinations to songs from In The Heights, live classes from Ailey Extension and Ballet Hispánico, and more. Steam live at home.

Managing Anxiety - Breathwork Session 

Try an online Breathwork session with The CLEO Institute's Mia Kirn on Sundays at 9:00 p.m. via Zoom.
Meeting ID: 217-855-1217.

AARP Healthy Living Guide
How to weight the risks and make good decisions based on your age and health status. Read more.

Calling All Pre-Teens & Teens!
The Surfside Parks and Recreation will be hosting ZOOM group discussions with teens in the community to receive input on fun activities and engage in lively conversations while stuck at home. Virtual meet-ups will take place from 4:00 p.m. to 5:00 p.m. for Pre-Teens and from 5:00 p.m. to 6:00 p.m. for Teens, every Tuesday and Thursday. This is a friendly environment for teens and it’s a great way to make new friends.  For any questions regarding the teen program, please contact Carlos Malvarez via email at 

Stuck at Home Podcast

Professional audio producers are asking kids to record mini podcast episodes using a smartphone, then send them in to create one big "Stuck At Home" podcast project.

'The Adventures of Surfy' Coloring Book
Help educate the kids on the many dangers faced by sea turtles including, Surfy, Surfside's most famous sea turtle! Download the coloring book.

Pelican Harbour Coloring Book
The Misadventures of Penelope the Pelican.

Online Learning Activities
The following links contain a wide-range of ideas for kid-friendly activities, as well as learning resources:


Activities to Stay Active 

With schools closed until further notice, the Surfside Parks and Recreation Department will be rolling out new activities to keep kids entertained and busy at home. 


Take an Offline Break 

  • Pick a destination you have never been to, research and then create a travel brochure
  • Build a fort with blankets and pillows
  • Play dress-up
  • Write a card or letter
  • Make a backyard obstacle course
  • Paint or draw
  • Bake cookies
  • Go for a walk, while keeping a safe social distance
  • Do a crossword puzzle

#SurfsideTogether Coloring Activity

Surfside residents Sheri Marron and her husband/artist David De Cespedes created a colorful activity that residents can do at home to promote a positive #SurfsideTogether message to kids and the community during this difficult time. Below are instructions and links to the activity sheets:

(To print, color and hang in your window)

Inspired by the wonderful Surfside community, we created this drawing to color and post in windows across the town for a positive message to our kids. It’ll demonstrate to them and the community that we will get through this together. We will all see and support other families from a distance.  

SurfsideTogether Color Activity
Click Here for Activity

SurfsideTogether Color Activity example
Click Here for Example

If you have an idea for a simple arts & crafts project that you would like to us to share with the community, feel free to email us at

Place #SurfsideTogether in the subject line and email us your name and the activity description. Our communications committee will select several to share on the Town’s website, via an e-blast and on Nextdoor.  

List of Articles

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